Help Center

Aero-Dash is a peer-to-peer delivery platform that connects travelers (Aero-Dashers) with people and businesses who need items delivered (Shippers). Travelers earn money by carrying packages on their trips, while Shippers get affordable cross-country and international delivery.

Simply sign up for an account, verify your email and phone, complete your identity verification through Stripe, and announce your upcoming trips. When you find a shipment that matches your route, submit a quote to the shipper.

Create a shipment listing with details about your item, including photos, dimensions, and your preferred delivery dates. Aero-Dashers traveling your route will submit quotes, and you can choose the best offer. You can also contact an Aero-Dasher directly.

Yes, insurance is built into the shipping price. A fixed insurance premium covers goods up to $5,000 in value. For items worth more than $5,000, the insurance premium is automatically calculated based on the declared value and included in the total shipment cost.

Payments are processed securely through Stripe. Shippers provide card details when they accept a quote, and Aero-Dashers receive payment after successful delivery confirmation.

You can ship most legal items that can be carried as luggage. Prohibited items include dangerous goods, illegal substances, weapons, and items banned by airlines.

We use Stripe Identity for secure ID verification. You'll need to provide a government-issued ID and take a selfie for verification. This helps ensure trust and safety for all users.

Yes, you can cancel a shipment before an Aero-Dasher picks it up. Once pickup has occurred, cancellations may be subject to our refund policy.